Secure Shopping and Payment
How do I ensure the security of my account information?
- Use a different password for each site you visit.
- Do not store your passwords in plain view on your computer or phone.
- When using a public computer, uncheck "Remember password."
- Make your passwords at least 8 characters long, with uppercase and lowercase letters and numbers.
- Share your personal information sparingly and carefully on social media.
- Change your password periodically.
How do I secure my devices?
- Protect your mobile phone with a PIN or biometric method (e.g., fingerprint).
- Install apps only from official app stores.
- Avoid installing software from unverified or unnecessary sources.
- Disable hotspot connections when you’re finished using them.
- Even on your home computer, use a strong password.
- Install software and security updates promptly.
- Use the latest version of your web browser.
- Keep up‑to‑date antivirus software on your computer.
- Ensure you connect only to the correct Wi‑Fi network.
- Change the default passwords on your wireless router.
What should I know about fraud attempts?
- Never respond to emails or SMS messages that use the www.ecchealthnow.com name or logo to request your personal, credit card, account information, or passwords.
- Ignore any adverts or announcements on fake websites or social media claiming to be from www.ecchealthnow.com.
- www.ecchealthnow.com will never ask for your password by phone or email. Do not share your password with anyone.
- Be suspicious of emails promising deals that are too good to be true, demanding immediate action, containing attachments or links, or asking for personal data.
- Do not open or reply to messages from unknown senders.
- If you suspect a fraud attempt, email us at info@ecchealthnow.com.
How do I recognize fake emails and websites?
- Legitimate emails will never ask for your password, credit card number, or bank details and will not include attachments. If you receive an attachment, do not open it.
- Fake emails often request confidential information, include attachments you must download, and use urgent or threatening language.
- Fake websites mimic our name, logo, or content. Always verify the URL and look for signs of authenticity.
If you believe you’ve encountered a fake email or website, please report it to info@ecchealthnow.com.
How can I ensure transaction security?
- Make sure you’re on a secure connection (https://).
- Confirm you’re accessing our site at www.ecchealthnow.com.
- Use 3D Secure when making payments.
- Download mobile apps only from official stores (Google Play, App Store).
- Note: www.ecchealthnow.com does not partner with any other websites for sales, promotions, or partnerships.
Report Fraud
If you encounter a fraudulent website, email, SMS, or other scam attempt, please notify us via: